Privacy Policy for NeuroFitness.ca

Effective Date: November 30, 2025

NeuroFitness.ca (“we”, “our”, “us”) is owned and operated by Sergiy (Sage) Sinto. We are committed to protecting your privacy and managing your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our website, online classes, workshops, or related services.

By using NeuroFitness.ca, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue using our services.

1. Information We Collect

1.1 Information You Provide Directly

When you register, make a purchase, or communicate with us, you may provide:

  • Name

  • Email address

  • Telephone number

  • Billing or payment information

  • Optional information submitted through forms

We do not collect sensitive health information. Any health-related information you provide is voluntary.

1.2 Automatic Data Collection

When you visit our website, we may automatically collect technical data (“Device Information”), such as:

  • IP address

  • Browser type and version

  • Time zone

  • Pages viewed

  • Website interactions

  • Referring URLs

This information is used only for website security, analytics, performance monitoring, and abuse detection.

2. How We Use Your Information

We process personal data for legitimate and limited purposes, including:

  • Providing access to classes, workshops, and membership services

  • Processing payments securely

  • Communicating regarding classes, updates, or technical issues

  • Improving functionality, security, and performance

  • Fulfilling legal obligations where required

We do not sell, rent, or trade your personal information.

3. Legal Basis for Processing (EU/UK Users)

If you are located in the EU or UK, we process your information based on:

  • Contractual necessity (providing purchased services)

  • Legitimate interests (website functionality and security)

  • Compliance with legal obligations

Your information may be transferred outside Europe, including to Canada and the United States, under appropriate safeguards.

4. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your data

  • Request correction or deletion

  • Restrict processing

  • Object to processing

  • Request data portability

To exercise any rights, contact us at info@neurofitness.ca.

5. Data Retention

We retain your information only as long as necessary to provide services, maintain required records, or resolve disputes. Outdated information is removed securely.

6. Information Security

We implement reasonable technical and administrative safeguards to protect your data. However, no internet transmission is fully secure, and we cannot guarantee absolute protection.

7. Third-Party Services and Links

Our website may include links to external websites or use third-party services (such as payment processors). We are not responsible for their practices or policies. Review their privacy notices separately.

8. Children’s Privacy

Our services are not directed to individuals under 18 without parental or guardian consent. We do not knowingly collect information from minors.

9. Legal Disclosure

We may disclose your information if required by law or necessary to:

  • Protect our rights or property

  • Ensure safety of users or the public

  • Comply with legal processes or governmental requests

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes take effect immediately upon posting. Continued use of the website constitutes acceptance of the updated policy.

11. Contact Information

For questions regarding this Privacy Policy or your personal data, contact:

Email: info@neurofitness.ca